We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when using our website, games, and related services.
By accessing or using our services, you agree to the practices described in this Policy.
Information We Collect
To provide and maintain our services, we may collect certain information from users.
Information you provide directly may include account details, contact information submitted through support requests, and any information you choose to communicate to us.
We may also automatically collect technical information when you access our services, such as device type, operating system, IP address, browser settings, language preferences, and general usage information. In addition, we may collect information relating to game progress, activity records, and service performance in order to support normal operation and improve user experience.
How We Use Information
The information we collect is used to:
Provide and maintain our services;
Process and respond to support requests;
Improve performance, stability, and security;
Monitor and prevent fraud, abuse, or unauthorized activities;
Investigate technical issues and service interruptions;
Comply with applicable legal and regulatory requirements.
We use information only for legitimate business and operational purposes.
Sharing of Information
We do not sell, rent, or trade personal information to third parties.
In certain circumstances, information may be shared with trusted service providers that support the operation of our services, including hosting providers, technical support providers, analytics partners, and payment-related service providers.
Information may also be disclosed when required by law, legal process, regulatory obligations, or when reasonably necessary to protect our rights, users, or systems.
International Data Processing
Our services may be operated and supported from different countries. As a result, information may be processed or stored outside your country of residence.
Where such transfers occur, we take reasonable measures to ensure that information remains protected and handled in accordance with applicable privacy requirements.
Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
While we strive to protect personal information, no method of transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
Information is retained only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, enforce agreements, and protect the security and integrity of our systems.
When information is no longer required, it will be deleted, anonymized, or securely disposed of where reasonably practicable.
Children's Privacy
Our services are intended for users who are at least 13 years of age.
We do not knowingly collect personal information from children under the age of 13. If we become aware that information has been provided by a child under this age without appropriate parental or guardian authorization, we will take reasonable steps to remove the information.
Parents or legal guardians who believe that a child has provided personal information may contact us for assistance.
Your Rights
Subject to applicable laws, you may request access to, correction of, or deletion of personal information that we hold about you.
We may need to verify your identity before processing certain requests.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, operational practices, or legal requirements.
The latest version will always be available through our website. Continued use of the services following any update constitutes acceptance of the revised Policy.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your information, please contact us through the support channel provided on our website.
These Terms of Service govern your access to and use of our website, games, and related services. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you should discontinue use of the services.
Eligibility
Our services are intended for users who are at least 13 years of age.
If you are under the age of 13, you may only use the services with the consent and supervision of a parent or legal guardian. By accessing the services, you represent that you meet the applicable age requirement or have obtained the necessary permission to use the services.
Accounts
You are responsible for maintaining the security of your account and login credentials. Any activity carried out through your account is your responsibility unless otherwise required by applicable law.
If you believe your account has been accessed without authorization, you should notify us as soon as reasonably possible.
Virtual Items
Our services may include virtual currency, virtual items, or other digital content that can be obtained through gameplay or purchased within the services.
Virtual items are licensed, not sold. Your purchase grants a limited, personal, non-exclusive, non-transferable, and revocable license to use the virtual content within the services only.
Virtual items have no real-world monetary value and cannot be redeemed, exchanged, transferred, or converted into cash, goods, or services outside the services.
From time to time, we may modify, rebalance, replace, or discontinue virtual items or game features to maintain the operation and overall quality of the services.
Payments
If you choose to purchase virtual items, you represent that you are authorized to use the selected payment method and that the payment information you provide is accurate.
To protect users and maintain a secure payment environment, we may review transactions that appear unusual or potentially fraudulent. Where necessary, we may delay, decline, or cancel a transaction, or temporarily restrict access to purchased content while a review is completed.
Additional information about refunds can be found in our Refund Policy.
Acceptable Use
You agree to use the services in a lawful and responsible manner.
You must not attempt to interfere with the operation or security of the services, use cheats or unauthorized software, exploit bugs or vulnerabilities, distribute harmful content, or engage in conduct that negatively affects other users or the integrity of the services.
Where we reasonably believe these Terms have been violated, we may suspend or terminate access to the services or take other appropriate measures to protect the platform and its users.
Intellectual Property
All content made available through the services, including software, graphics, artwork, text, audio, designs, trademarks, and other materials, is owned by or licensed to us and is protected by applicable intellectual property laws.
Except as expressly permitted under these Terms, no part of the services may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written permission.
Service Availability
We continually improve and maintain our services. As part of this process, features, content, or functionality may be updated, modified, suspended, or discontinued from time to time.
While we make reasonable efforts to keep the services available, uninterrupted access cannot be guaranteed, and temporary interruptions may occur due to maintenance, technical issues, security measures, or circumstances beyond our reasonable control.
Limitation of Liability
To the maximum extent permitted by applicable law, our services are provided on an "as available" and "as is" basis. We make no guarantee that the services will be uninterrupted, error-free, or suitable for every purpose.
Nothing in these Terms excludes, restricts, or modifies any consumer rights or remedies that cannot be excluded under applicable law, including the Australian Consumer Law.
Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, business practices, or legal requirements.
The latest version will be published on our website. Your continued use of the services after any changes become effective constitutes your acceptance of the revised Terms.
Governing Law
These Terms are governed by the laws of Australia.
Any disputes arising out of or relating to these Terms or the use of the services shall be subject to the applicable laws and courts of Australia, unless otherwise required by mandatory law.
This Refund Policy explains how refund requests are handled for purchases made through our services.
As our services provide digital content and virtual items that are typically delivered immediately after payment, most purchases are final once completed.
Nothing in this Policy limits any rights you may have under the Australian Consumer Law or other applicable consumer protection laws.
Refunds
Refunds may be considered where a purchase was affected by a duplicate charge, a payment processing error, or where payment was completed but the purchased virtual content was not successfully delivered.
To review a request, we may ask for reasonable supporting information, such as a transaction receipt or payment confirmation.
Non-Refundable Purchases
Refunds are generally not available for change of mind, accidental purchases, or virtual items that have already been delivered, used, or redeemed. Refund requests may also be declined where access to the services has been restricted due to a breach of our Terms of Service.
Payment Disputes
If you experience a payment issue, we encourage you to contact our support team before requesting a chargeback through your payment provider, as many issues can be resolved more quickly through our support process.
Where a payment dispute or chargeback is initiated, we may review the related transaction and provide relevant information to payment providers or financial institutions where required.
Changes to This Policy
We may update this Refund Policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on our website.
If you have questions, feedback, or support requests, please contact us:
We aim to respond as soon as possible during working days.
We create and publish mobile games for players worldwide.
Our games combine exploration, crafting, building, and survival elements across different environments. They are designed to be accessible from the start, while offering progression and creative freedom for players who enjoy longer gameplay.
We aim to deliver stable and enjoyable experiences, with ongoing improvements guided by player feedback.
